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    Refund and Return policy

    Refund and Return Policies

    At Mirorma, we prioritize your satisfaction with every purchase. We stand committed to delivering unbroken, undamaged products to your doorstep. If you receive a damaged item, please WhatsApp us upon receiving it at +91 99584 62770 for a free replacement or a full refund. IMPORTANT: Please take an unboxing video while opening the package.

    Returns

    To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please retain the receipt or proof of purchase to facilitate the return process.

    100% Transit Guarantee

    We offer a 100% Transit Guarantee, ensuring your item arrives safely.

    Refunds

    Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

    Non-Returnable Items

    Certain items are exempt from being returned:

    • Gift cards
    • Customized or personalized items
    • Items marked as final sale

    Exchanges

    If you need to exchange an item, please contact us at +91 99584 62770. We will guide you through the process and ensure you receive the right product as soon as possible.

    Shipping

    To return your product, please mail it to:

    Mirorma Returns Department

    N 68, Street No. 17, Brahmpuri, Delhi 110053

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Damaged or Defective Items

    If you receive a damaged or defective item, please contact us immediately at +91 99584 62770. We will arrange for a prompt replacement or refund, as per your preference. IMPORTANT: Please take an unboxing video while opening the package.

    Contact Us

    For any questions regarding our refund and return policies, please reach out to our customer service team at +91 99584 62770. We are here to help you with any concerns and ensure a smooth shopping experience.

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